(3) How to start the provisioning process You can find your phone's model name and MAC address on the label located on the bottom or back of the phone. Note: Make sure to add your phone to the Zoom web portal before powering on a new phone for the first time or performing a factory reset on a previously-used phone. (2) How to add desk phones to the Zoom Web portalĪfter you have a supported desk phone, begin by adding your phone to the Zoom web portal. Note: Make sure that your phone supports zero touch provisioning. Keep in mind that these models only support some phone features. Zoom Phone supports various models from Polycom, Yealink, Cisco, AudioCodes and Grandstream. How to troubleshoot provisioning issues.
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